Dispatching Level 1

Dispatching & Operational Support

Our Dispatching Level 1 Package encompasses the basic foundations of what makes Last Mile Support (LMS) your premier support partner for running any logistics operations. With all of our Dispatching Packages, you receive unrivaled and dedicated support of trained dispatchers to diligently spending their whole day watching your drivers every moves.

From the start of the day and until the last driver returns, we are tracking your deliveries and drivers to ensure that no one is doing anything they are not supposed to do, all while making sure that everyone is efficient and as safe as possible out on the road.  This keeps your quality and safety metrics at Fantastic Plus levels!  LMS organizes, assigns, and monitors deliveries with ease. We help you reduce your in-person dispatchers which can drastically lower costs, and greatly increase efficiency without the distractions of the warehouse or other in-person tasks.

Streamline Your Delivery Operations and Reduce Costs

Managing multiple drivers and routes to ensure on-time delivery can be challenging for last mile logistics providers, especially if your demands are growing.

At Last Mile Support, we help you simplify your dispatch operations, allowing you to improve operational efficiency and prevent bottlenecks at a low cost.  In our Dispatching Level 1 Package, the following are included:

  • 1 resource available from 8 am to 10 pm, 7 days a week
  • Centralized DA, route, and rescue planning and management
  • Meal and break monitoring and management
  • Daily Reporting (incl, Overall Summary, Violations, Van & Phone Assignments, etc.)

Incident And Equipment Management

Our Dispatching Level 1 Package also gives you complete oversight and control of delivery-related incidents, equipment allocation, and violation monitoring/reporting.  With our Dispatching Level 1 Package, your operation will also stay efficient and compliant with these additional items included in the package:

  • Chime monitoring for delivery-related actions
  • Accident, injury, and incident reporting
  • Van and phone assignment management
  • DVIC, mentor, and NETRADYNE violation management

DISPATCHING LEVEL 1

Typical Local Costs Less than 4 month commitment Over 4 month commitment Bi-Lingual w/ Spanish
DISPATCHING 1. Centralized DA and Route Monitoring and Management $15-$25 per hour $600 Per week $550 Per week $800 Per week
2. Route and Rescue Planning, Coordination and Management
3. DVIC and MENTOR Management 2 x Full time resource
1 resource from 8a to 10p, 7 days per week 4. Meal and Other break Monitoring and Management
5. Chime Monitoring and Management for Delivery Related Actions $1320-2200 per week
6. Accident, Injury & Incident Reporting Management
(recommended for less than 25 drivers per day) 7. NETRADYNE Violation Monitoring and Management Savings up to $1650 per week
8. Van and Phone Assignment Management
9. Daily Reporting (incl, Overall Summary, Violations, Time Gaps, Return time etc,. ) $85,800 per year

Customer Satisfaction, Guaranteed

We ensure every package is delivered on time, every time, allowing you to deliver better customer experiences.  

Continuous Support

Our highly responsive team is always on standby to support your drivers from the moment they hit the road until the last vehicle is parked.

Proven Expertise

Our team consists of experienced dispatchers with a wealth of knowledge and experience in planning and management.

Streamline Your Delivery Operations

Organize, assign and monitor deliveries with ease. At Last Mile Support, we empower DSPs to achieve their route commitments and keep customers smiling.

Designed For Complete Oversight & Control

Think real-time monitoring and management. Through our dispatch management services, we keep an eye on every driver and vehicle on the road, allowing us to plan ahead and respond to disruptions in your operations quickly to ensure timely deliveries.

A Partner That Meets You Where You Are

Managing multiple drivers and routes to ensure on-time delivery can be challenging for small-to-medium DSPs, especially if your demands are growing. At Last Mile Support, we help you simplify your dispatch operations, allowing you to improve operational efficiency and prevent delivery bottlenecks. Here is what makes our dispatch management services different.

Auto-Assign Resources

Eliminate confusion and minimize downtimes. We take care of phone and van assignments, making life easier for you and your delivery associates.

Smart Routing

We design efficient delivery routes for every vehicle in your fleet, allowing you to reduce travel time and fuel costs without compromising on meeting delivery commitments.

Ensure Safety & Compliance

We keep track of driving patterns, driver violations, and incidents, and we facilitate targeted training to ensure safety and compliance.

Keep Drivers In The Loop

From chime monitoring to real-time updates, our dispatch management services ensure drivers receive timely updates and instructions, eliminating the guesswork in your operations.

Make Smarter Decisions

Our dispatch management services leverage the power of data to help you track the performance of your drivers, optimize the efficiency of your operations and more from a single platform. Get access to detailed daily performance reports and post-route analysis to keep your team accountable and identify areas for improvement.

Run an Operation With More Than 20 Routes?
Need More Dispatch Support?

Dispatch Level 2

Designed for DSPs with 20-30 routes who need more support in managing personnel and operations – from drivers and operational staff to delivery tracking and reporting. Dispatching Level 2 doubles the eyes on your routes while bringing you more services that are valuable to your business.

Dispatch Level 3

Created for DSPs with 30+ routes that have a robust team of drivers on the road every day and would like, not only the additional dedicated support of extra eyes on all your drivers, but a supervisor level for escalations and fine tuning of all aspects of your support. This Package also includes additional services that will benefit your operation along with any custom reporting that your company thinks will be beneficial.

Ready To Get Started?

Our team is here to provide you with the support you need to manage your day-to-day delivery operations.

Build A Custom Service Package That Aligns With Your Business Goals

Your business model is unique, and so are your needs. At Last Mile Support, we make it possible for you to design a service package that truly supports you. Tell us the services that you need, and we will create a custom quote at a price that can’t be beat!