Privacy Policy

Legal · Privacy Policy

Privacy Policy

Effective 21 September 2026

This Privacy Policy is issued by Last Mile Support Corp ("Last Mile Support," "we," "us," "our"), 1640 US Rte 22 NW, Washington Court House, OH 43160. We prioritize your privacy when you engage with our services or use our site, and we take all reasonable steps to protect your personal data. This statement outlines how we collect, use, process, and share your data when you interact with our services or visit our website.

01

Your Consent

Submitting your data to us shows you agree to the collection, use and processing of your personal information in the United States and any other country where our operations occur.

When you submit third-party information to us, you confirm that you have obtained their consent for us to process and use their personal data as detailed in this Policy, and we shall not be held liable for any claims in relation to our management of such information.

Children's Privacy: We never knowingly collect data from children under the age of 13, as governed by the Children's Online Privacy Protection Act.

02

The Information We Collect

Each time you visit our website or use our services, the following information may be gathered:

  • IP address, browser type, and time zone settings.
  • Voluntarily provided data, such as information entered into forms on our website, including your name, mobile phone number, the company you work with or have applied to, and your role.
  • Transaction and interaction details, including your communication with us.
  • Website usage data, such as location, traffic data, page visits, referral links, search terms, and other related information during your site visits.
03

How We Use Your Personal Information

Your personal information is used to communicate with you, fulfill your requests, and deliver our services effectively — including dispatch coordination, scheduling, payroll and recruiting communications on behalf of the delivery companies we serve. We may also analyze aggregated data to understand usage patterns, identify trends, and enhance our service offerings.

04

How We Share Your Personal Information

We do not sell your personal information. We share it only with: service providers who process it on our behalf (website hosting, messaging platforms, telephone carriers, payroll and recruiting systems); the delivery company you work with or have applied to; and where required by law. All of the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

05

Text Messaging (SMS)

We collect mobile phone numbers and SMS consent when you opt in at lastmilesupport.com/sms-opt-in. We use them to send operational text messages about dispatch coordination, scheduling, payroll and recruiting. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message; reply HELP for help or contact info@lastmilesupport.com.

Your mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for promotional or marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your phone number and consent status only with vendors that help us deliver text messages, such as messaging platform providers and telephone carriers.

06

Security Policies

To safeguard your personal information, we implement appropriate technical and organizational measures, including:

Non-Disclosure Agreements

With employees, partners, and service providers who have access to your data.

Permanent Deletion

Your data is permanently deleted from our systems upon request, subject to legal retention requirements.

Strict Security Protocols

To prevent unauthorized access, disclosure, or destruction of your information.

While we strive to protect your data, the transmission of information over the internet is not totally secure, and we cannot assure you that data sent to us online will be completely secure. By transmitting information to us, you acknowledge that you do so at your own risk.

07

How We Use Cookies

We use cookies to enhance your experience on our website by tailoring our services to your preferences. Cookies help us analyze user behavior, improve site functionality, and deliver personalized content. To learn what cookies can do and how we use them, review our Cookie Policy.

08

Links to Third-Party Sites

Our website may contain links to websites that are not operated or governed by us or our policies. By following these links, you understand that Last Mile Support is not responsible for the protection of your personal information on such sites.

09

Controlling the Use of Your Personal Information

You have control over how Last Mile Support collects and uses your personal information. You can:

1
Withhold non-essential information when interacting with our services.
2
Modify your cookie settings to manage how your data is collected.
3
Opt out of text messages at any time by replying STOP.
4
Request permanent deletion of your personal data from our systems.

If you need to update or correct any information you have provided to us, please contact us directly.

Questions or Concerns?

Contact Us About This Policy

If you have any questions, concerns, or feedback regarding this Privacy Policy, contact Last Mile Support Corp, 1640 US Rte 22 NW, Washington Court House, OH 43160, or email info@lastmilesupport.com.

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