Dispatching Level 2

Advanced Dispatching & Operational Support

Reduce the number of on-site dispatchers and drastically cut your costs. Our Dispatching Level 2 Package was specially designed for larger operations that have a large amount of drivers to track on a daily basis.  This level of service doubles the manpower from Level 1, and the Level 2 package ensures even greater efficiencies for your team.

LMS Core Dispatching Benefits Are The Foundation

The foundation of Last Mile Support’s Dispatching Packages are the trained dispatchers that make sure that there are constant eyes on the movement and actions of your drivers all throughout the day.  The Level 2 Package includes everything that is already in our core Level 1 Package:

  • Centralized DA and Route Monitoring and Management
  • Route and Rescue Planning, Coordination and Management
  • DVIC and MENTOR Management
  • Meal and Other break Monitoring and Management
  • Chime Monitoring and Management for Delivery Related Actions
  • Accident, Injury & Incident Reporting Management
  • NETRADYNE Violation Monitoring and Management
  • Van and Phone Assignment Management
  • Daily Reporting (incl, Overall Summary, Violations, Van & Phone Assignments, etc.)

More Routes Need More Support

In addition to our Dispatching Level 1 capabilities, the Level 2 package also empowers last mile logistics businesses to take on the more challenging parts of their operations while reducing their costs, as our dispatching services add more manpower and additional powerful services and reporting:

  • 2 resources from 8 am to 10 pm, 7 days a week
  • Extra Route Offer (ERO) Management
  • Call Out Management
  • Work Summary Tool (WST) Management
  • Non-Delivery time Tracking & Reporting
  • Post-Route Time Gap Analysis & Reporting

 

Run an Operation With More Than 30 Routes? Need Dispatch
Support With Additional Supervision?

Created for DSPs with 30+ routes that have a robust team of drivers on the road every day and would like, not only the additional dedicated support of extra eyes on all your drivers, but a supervisor level for escalations and fine tuning of all aspects of your support. This Package also includes additional services that will benefit your operation along with any custom reporting that your company thinks will be beneficial.

DISPATCHING LEVEL 2

Typical Local Costs Less than 4 month commitment Over 4 month commitment Bi-Lingual w/ Spanish
DISPATCHING LEVEL 2 LEVEL 1 PLUS $15-$25 per hour $1200 Per week $1100 Per week $1600 Per week
+ ERO Management
2 resources from 8a to 10p, 7 days per week + Call Out Management 4 x Full time resource
(recommended for 25+ drivers per day) + WTS Management, $2640-4400 per week
+ Non - Delivery time Tracking and Reporting Savings up to $3300 per week
+Post - Route Time Gap Analysis and Reporting $171,600 per year

Ready To Optimize Your Dispatch Operations?

We are ready to take your last mile support operations to the next level. Connect with us today to discover what our dispatch management services can do for you.

Scale Your Dispatch Operations

Our advanced dispatch management services were specially designed to help you deliver an optimized order fulfillment experience to customers and keep your operations running smoothly.

Meeting Peak Demands, Made Easy

Get more delivered, fast. We will incorporate additional delivery routes into your schedule to ensure all demands are met without disrupting regular operations.

Take A Step Beyond Basic Support

Your delivery operations are running smoothly, and you have complete control over day-to-day activities. However, your business is growing, and managing high-volume deliveries has outstripped our basic dispatch support, and you could use an extra hand in managing your human resources and keeping an eye on deliveries. That’s where Dispatching Level 2 services come in.

With this dispatch management service, you get all the benefits that come with Dispatching Level 1, along with the additional capabilities, expertise and resources you need to take on the more challenging part of your logistics operations.

Minimize The Impact Of Driver Absences

No shows or short-notice leaves? We will take proactive measures to minimize disruptions in your delivery operations.

Scheduling, Made More Dynamic

We ensure your staffing levels align with your operational demands, especially in peak seasons, by adjusting work schedules.

Unlock Even More Insights

In addition to daily performance reports and post-route analyses, we will also provide you with detailed, non-delivery and time-tracking insights to help you keep your people more productive and efficient.

Ready To Optimize Your Dispatch Operations?

We are ready to take your Amazon DSP operations to the next level. Connect with us today to discover what our dispatch management services can do for you.

Looking For A Higher Level Of Dispatch Support?

Dispatch Level 3

We provide DSPs with full-scale resource management and optimization services designed to automate their operations.

Why Choose Us?

Experienced

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Always-On Support

Our team is always available to support your people, whether they work on the road, remotely or in the office.

Services You Can Count On

With us, you can rest assured that your packages will be delivered on time, keeping customers happy.

Build A Custom Service Package That Aligns With Your Business Goals

Your business model is unique, and so are your needs. At Last Mile Support, we make it possible for you to design a service package that truly supports you. Tell us the services that you need, and we will create a custom quote at a price that can’t be beat!