Dispatching Level 3

Our Complete Dispatching & Operational Support Solution

Want to get the maximum efficiency and support for your day-to-day operations? Then our Dispatch Level 3 Package is right for you. Your operation can reduce on-site dispatchers and management support by letting our team take over and manage the support for your drivers and your administrative support around your operation. Our Dispatching Level 3 Package can drastically reduce costs and increase efficiencies through the additional supervision, services, and custom reporting included in this package.

A Foundation of Support to Build On

The foundation of Last Mile Support’s Dispatching Level 1 and Level 2 are included in this highest level of support:

  • Centralized DA and Route Monitoring and Management
  • Route and Rescue Planning, Coordination and Management
  • DVIC and MENTOR Management
  • Meal and Other break Monitoring and Management
  • Chime Monitoring and Management for Delivery Related Actions
  • Accident, Injury & Incident Reporting Management
  • NETRADYNE Violation Monitoring and Management
  • Van and Phone Assignment Management
  • Daily Reporting (incl, Overall Summary, Violations, Van & Phone Assignments, etc.)
  • Non-Delivery time Tracking & Reporting
  • Post-Route Time Gap Analysis & Reporting
  • Extra Route Offer (ERO) Management
  • Call Out Management
  • Work Summary Tool (WST) Management

Maximum Efficiency Requires Maximum Support

In addition to our Dispatching Level 1 & 2 capabilities and services, the Level 3 package also takes last mile logistics businesses to the highest levels of operational efficiency while reducing their costs, and being able to focus your time elsewhere while we provide:

  • 2 dedicated resources from 8 am to 10 pm, 7 days a week
  • Supervision with management and escalation support
  • Coaching Planning and Coordination
  • Bonus Program Management
  • All Customized Reporting Requested

DISPATCHING LEVEL 3

Typical Local Costs Less than 4 month commitment Over 4 month commitment Bi-Lingual w/ Spanish
DISPATCHING LEVEL 3 LEVELS 1 & 2 PLUS $15-$25 per hour $1600 Per week $2200 Per week $2500 Per week
5 x Full time resource
2 resources from 8a to 10p, 7 days per week plus management supervision and escalations + Coaching Planning and Coordination $3300-5500 per week
+ Bonus Program Management Savings up to $4000 per week
(recommended for 35+ drivers per day) + All Customized Reporting Requested $208,000 per year

Advanced Performance Management

We will regularly assess the performance of your delivery associates and formulate targeted coaching programs that address performance issues and improve their skills.

A Complete Dispatch Management Solution

Seamlessly execute deliveries by streamlining assignments, route planning and reporting while keeping your human resources at peak performance with our dispatch management services.

Unlock More Efficiency, Performance & Data-Driven Insights

Your dispatch operations are running seamlessly, and you’ve built a solid foundation. However, as your demand continues to grow, you realize that your current system, while efficient, is struggling to keep up with your needs, and opportunities are slipping through the cracks. You know your people have the potential to perform even better, but you have no system in place to help them realize their potential or keep them motivated to deliver great service. That’s where our Dispatching Level 3 solutions come in. 

With this dispatch management service, you not only get the benefits of Dispatching Level 1 and Dispatching Level 2. We empower you with the support and resources you need to drive efficiency and continuous improvement.

Keep Track Of Numbers That Matter

Our team will generate custom, in-depth reports of all KPIs you want to track, giving you access to deeper decision-making insights.

Keep Your People Motivated

We develop and help you manage bonus programs based on performance metrics, allowing you to incentivize high performance and encourage good work.

Ready To Step Up Your Dispatch Operations?

Connect with us today and get the tools and support you need to keep your dispatch operations efficient and gain a competitive edge.

Ready To Step Up Your Dispatch Operations?

Connect with us today and get the tools and support you need to keep your dispatch operations efficient and gain a competitive edge.

Why Choose Us?

Proven Track Record

Our team consists of dispatch management service professionals with experience moving logistic operations forward.

Tailored Solutions

We give you the freedom to choose the level of support you need to keep your business running smoothly.

Data-Driven Strategies

We take the guesswork out of your order fulfillment processes by leveraging the power of data to optimize resource allocation.

Build A Custom Service Package That Aligns With Your Business Goals

Your business model is unique, and so are your needs. At Last Mile Support, we make it possible for you to design a service package that truly supports you. Tell us the services that you need, and we will create a custom quote at a price that can’t be beat!