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We provide an end-to-end human resources management package that is specially designed to streamline the administrative and organizational functions in your business for decreased costs and increased efficiencies.
(7 days per week support)
Our team will manage delivery associate schedules on your behalf, allowing you to optimize resource utilization, minimize scheduling conflicts and eliminate all inefficiencies.
(7 days per week support)
Our team not only gives you complete oversight of employee call-outs and paid time off.
We will also ensure you always have timely replacements and adjust your schedules make adjustments to maintain full route coverage.
(7 days per week support – 24 hours per day)
Capitalize on extra routes by automating your ERO management. Our team monitors EROs, around the clock and ensure every delivery associate is kept in the loop, eliminating communication breakdowns.
Create a structured bonus program that allows you to reward high performers and keep your delivery associates motivated.
From developing a fair plan that aligns with your budget to taking care of the calculations, we have you covered.
| Typical Local Costs | Less than 4 month commitment | Over 4 month commitment | Bi-Lingual w/ Spanish | ||
| SCHEDULING MANAGEMENT (7 days per week support) | 1. Selection, Implementation and Management of Preferred Scheduling Tool | $15-$25 per hour | $425 Per week | $350 Per week | $500 Per week |
| 2. Weekly Schedule Creation and Publication | |||||
| 3. Daily Schedule Adjustment as Needed/ Requested upto full business day prior | |||||
| 4. Capacity Planning and Management for Scheduling escalations for Capacity Gaps | Full time resource | ||||
| increase scheduling for PRIME/PEAK | |||||
| 1. Monitoring of Call Outs and PTO | |||||
| 2. Schedule Updates and Replacements for Call Outs upto 30 Mins before each shift | |||||
| 3. Notification to Management of Schedule issues due to Call outs / PTO's | $660-1100 per week | ||||
| CALL OUT MANAGEMENT & PTO MANAGEMENT (7 days per week support) | 4. Attendance Policy Development and Management | ||||
| 5. State and Federal Compliance Review | |||||
| 6. Violation and Policy Notifications | |||||
| 7. Policy Tracking and Reporting | Savings up to | ||||
| 1.24/7 ERO Monitoring and acceptance | |||||
| 2.Rostering of additional drivers | |||||
| EXTRA ROUTE OFFER (ERO) MANAGEMENT (7 days per week support 24 hours per day) | 3.Informing team of additional route for next day planning | ||||
| 1. Bonus Program Development and Management | $750 per week | ||||
| 2. Recommend Criteria for Bonus Program including but not limited to: | |||||
| Scorecard | |||||
| Delivery Efficiency (packages / stops per hour, | |||||
| attendance, | $39,000 per year | ||||
| BONUS PROGRAM CREATION & MANAGEMENT | Defect/violations | ||||
| Tenure | |||||
| 3. Create and Manage Complex Bonus Calculations for Payroll |
Our HR management services specialists are ready to help you change the way you manage your people and keep your operations moving. Let’s get started.
We provide end-to-end human resources management services specially designed to streamline the administrative and organizational functions of your DSP business.
Managing your human resources efficiently goes a long way in scaling your operations and keeping them at peak performance to sustain your business. At Last Mile Support, we have the people, technology and resources needed to take over all your HR functions, streamline processes and retain talent. Whether you are a small or growing DSP business, our HR management services are here to support you.
Invest your time in your core business functions and leave your human capital management functions to us.
Our HR services eliminate the need for you to invest in an in-house team, cutting your overhead costs.
We ensure that our HR practices, policies and procedures align with regulations, keeping your DSP business compliant.
Our HR management services will provide your DSP business with the support it needs to meet delivery commitments and operational goals.
Keep your operations running smoothly and meet your delivery fulfilments, even when unexpected absences occur.
We take over schedule and capacity planning to drive operational performance and eliminate scheduling gaps during sudden spikes in demand.
We track the performance of every member of your team to see what they excel in and identify areas for improvement.
Stay competitive by implementing strategies that will help you maintain stability, ignite growth and retain talent.
Formulate and implement clear HR policies to protect both your business and employees while creating a healthy work environment.
We help you design and manage bonus programs that motivate your delivery associates to put their best foot forward.
Bridge the skill gap in your organization by training your staff to grow as your company grows.
Our HR management services specialists are ready to help you change the way you manage your people and keep your operations moving. Let’s get started.
Your business model is unique, and so are your needs. At Last Mile Support, we make it possible for you to design a service package that truly supports you. Tell us the services that you need, and we will create a custom quote at a price that can’t be beat!
Streamline your delivery operations, delight clients, and maximize your bottom line. We provide end-to-end support for Amazon DSPs and last mile logistics providers to keep their businesses cost-effective and agile.
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