Owner Admin Management Plus Package
ALL Owner Admin Management Services ALL WST Management Services ALL Invoice Reconciliation Services ALL Coaching Plan Dev & Management Services ALL Compliance Management Services
Compliance Management
Monitoring & Management of all Compliance related requirements OSHA Log Reporting/Management & GENSUITE entries CAP and other TRC Response & Resolution Management DOT & UCR Annual Filling State & Federal Required Business License & other filings Ongoing Handbook & Onboarding Doc Validation
Coaching & Performance Assist
Development and Management of Coaching Plan Weekly Monitoring of DA performances Creation of Schedule for Coaching Virtual DA Coaching Coaching Email Comms & Management
Invoice Reconciliation
Weekly/Monthly/overall review of all invoices Validate Invoice numbers by cross checking the following: WST, CORTEX, Scorecard, AFS, Fleet Portal, FIF Submission & Management of Disputes Notification & Management for Disputes or invoice compliances Peak/Prime Incentives & other Payments Review & Reconciliation
Work Summary Tool (WST) Management
Daily Monitoring of WST to ensure proper payment for: Routes completed, Training days, EROs, TCO routes, approved UPD Requesting changes within the dispute window Monitoring updates on disputes Dispute Escalation for further tracking
Owner Admin Management
Monitoring Amazon & Ignite Live Communications Slack monitoring – Owner Owner email management Informing about the following but not limited to: Amazon updates Company updates TRC email monitoring Daily/Weekly checking of summary reports
HR Management Package
ALL Scheduling Management Services ALL Callout & PTO Management Services ALL ERO Management Services ALL Bonus Program Creation & Management Services
Bonus Program Creation & Management
Bonus Program Development & Management Recommend Criteria for Bonus Program Create and Manage Complex Bonus Calculations for Payroll
Callout & PTO Management
Monitoring of Callouts & PTO Schedule Updates & Replacements for Callouts up to 30 mins before each shift Notification to Management of Schedule issues due to Callouts/PTO Attendance Policy Development & Management State & Federal Compliance Violation & Policy Notifications Policy Tracking & Reporting
Scheduling Management
Selection, Implementation, & Management of Preferred Scheduling Tool Weekly Schedule Creation & Publication increased scheduling for PRIME/PEAK Daily Schedule Adjustment as Needed/Requested up to full business day prior Capacity Planning & Management for Scheduling Escalations for Capacity Gaps