Owner Admin Mgmt Plus Package
ALL Owner Admin Management Services ALL WST Mgmt Services ALL Invoice Reconciliation Services ALL Coaching Plan Dev & Mgmt Services ALL Compliance Management Services
Compliance Management
Monitoring & Mgmt of all Compliance related requirements OSHA Log Reporting/Mgmt & GENSUITE entries CAP and other TRC Response & Resolution Mgmt DOT & UCR Annual Filling State & Federal Required Business License & other fillings Ongoing Handbook & Onboarding Doc Validation
Coaching Plan Dev & Mgmt
Development and Management of Coaching Plan Weekly Monitoring if DA performances Creation of Schedule for Coaching Virtual DA Coaching Coaching Email Comms & Mgmt
Invoice Reconciliation
Weekly/Monthly/overall review of all invoices Validate Invoice numbers by cross checking the following: WST, CORTEX, Scorecard, AFS, Fleet Portal, FIF Submission & Mgmt of Disputes Notification & Mgmt for Disputes or invoice compliances Peak/Prime Incentives & other Payments Review & Reconciliation
Work Summary Tool (WST) Mgmt
Daily Monitoring of WST to ensure proper payment for: Routes completed, Training days, EROs, TCO routes, approved UPD Requesting changes within the dispute window Monitoring updates on disputes Dispute Escalation for further tracking
Owner Admin Management
Monitoring Amazon & Ignite Live Communications Chime monitoring – Owner Owner email management Informing about the following but not limited to: Amazon updates Company updates TRC email monitoring Daily/Weekly checking of summary reports
HR Management Package
ALL Scheduling Management Services ALL Callout & PTO Management Services ALL ERO Management Services ALL Bonus Program Creation & Management Services
Bonus Program Creation & Mgmt
Bonus Program Development & Mgmt Recommend Criteria for Bonus Program Create and Manage Complex Bonus Calculations for Payroll
Extra Route Offer (ERO) Mgmt
24/7 ERO Monitoring & Acceptance Rostering of additional drivers Informing team of additional route for next day planning
Callout & PTO Management
Monitoring of Callouts & PTO Schedule Updates & Replacements for Callouts up to 30 mins before each shift Notification to Mgmt of Schedule issues due to Callouts/PTO Attendance Policy Development & Mgmt State & Federal Compliance Violation & Policy Notifications Policy Tracking & Reporting
