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Our last mile support services were specially designed to scale and amplify the efficiency of your operations while keeping your costs low.

Streamline Your Recruitment & Onboarding Process

Recruitment

(7 days per week support)

Attract, screen, and hire qualified delivery associates at fast turnaround times. 

  • CV Screening
  • Candidate Evaluation
  • Calling & Texting for Follow-ups
  • Interview Management and Facilitation
  • Customizing how we fit into your daily processes

Recruitment

(Stand-alone Service)

$ 300
Per Week

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Onboarding

(7 days per week support)

Streamline onboarding and ensure hired candidates hit the ground running.

  • Virtual or In Person Onboarding Management and Facilitation
  • Offer Letter Creation and Execution
  • Handbook and onboarding Document Facilitation and Management
  • Background Check facilitation and monitoring
  • Drug test facilitation and monitoring
  • Payroll onboarding and I9 Management
  • Training Scheduling and Coordination

Onboarding

(Stand-alone Service)

$ 350
Per Week

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Combine Recruitment and Onboarding in our END-TO-END RECRUITING Package. Click here for more details.

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Upgrade your Dispatching from one eye on the ball to dedicated all day

Dispatching Level 1

Recommended for < 20 routes

(1 dedicated person per day – 7 days per week support from 8a to 10p)

Lower your costs and keep your eyes on your driving staff with dedicated personnel that is watching your drivers for the whole day without concentrating on the day-to-day distractions of interviews, fleet, client requests, and problems that require in the field attention. alized DA and Route Monitoring and Management

  • Route and Rescue Planning, Coordination and Management
  • DVIC and MENTOR Management
  • Meal and Other break Monitoring and Management
  • Chime Monitoring and Management for Delivery Related Actions
  • Accident, Injury & Incident Reporting Management
  • NETRADYNE Violation Monitoring and Management
  • Van and Phone Assignment Management
  • Daily Reporting (incl, Overall Summary, Violations, Van & Phone Assignments, etc.)

Dispatching Level 1

(for operations with < 20 routes)

$ 600
Per Week

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Get more dedicated support by upgrading to a higher-level dispatching package

Dispatching Level 2

Recommended for 20-30 routes.

(2 dedicated staff per day – 7 days per week support from 8a to 10p)

All services in DISPATCHING LEVEL 1 are included in this package plus:

  • ERO Management
  • Call Out Management
  • Work Summary Tool (WST) Management
  • Non-Delivery time Tracking & Reporting
  • Post-Route Time Gap Analysis & Reporting

Dispatching Level 2

(for operations with 20-30 routes)

$ 1200
Per Week

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Dispatching Level 3

Recommended for 30+ routes

(2 dedicated staff per day plus management supervision and escalations – 7 days per week support from 8a to 10p)

All services in DISPATCHING LEVEL 1 & LEVEL 2 are included in this package plus:

  • Coaching Planning and Coordination
  • Bonus Program Management
  • All Customized Reporting Requested

Dispatching Level 3

(for operations with > 30 routes)

$ 1600
Per Week

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Get more done for less by upgrading to a higher
level dispatching package.

Get more done for less by upgrading to a higher level dispatching package.

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Simplify Time And Payroll Management

Time and Attendance

Manage timecards with ease and simplify attendance tracking.

  • Complete Timecard Management including but not limited to:
    • Error clearing (missing punches)
    • PMA Management
    • Approval
  • Communication Management of Time Card issues (missing punches, manual entry requests, etc.)
  • Error Clearing managed by Review of:
    • Schedule
    • Break comparison from AMAZON site
    • Other reporting from company
  • Time Card and Attendance Reporting Management

Time & Attendance

(Stand-alone Service)

$ 150
Per Week

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Payroll

Ensure accurate and compliant payroll processing and management.

    • Payroll Preparation, processing and Submission
    • Federal and State Compliance
    • Bonus and Payment Calculations
    • Wage Garnishment Management
    • Overall Payroll System Management (incl. Onboarding, I9 Verification, Wage Increases and Terminations)
    • PTO and Benefits Payroll Calculation and Management
    • Payroll Reporting as Requested by company

Payroll

(Stand-alone Service)

$ 250
Per Week

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Benefits

Deploy and manage a cost-effective benefits program in your organization.

    • Benefit Plan Selection, Implementation and Renewal
    • Overall Benefits Management
    • Open Enrollment Management
    • Employee Plan Management and Communications
    • 401K Enrolment and Management
    • 1095 Reporting and Distribution

Benefits

(Stand-alone Service)

$ 100
Per Week

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Combine Time & Attendance, Payroll, & Benefits in our FULL PAYROLL & BENEFITS Package.

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Streamline Workforce Management

Scheduling Management

(7 days per week support)

Keep your operations running smoothly and optimize resource utilization.

    • Selection, Implementation and Management of Preferred Scheduling Tool
    • Weekly Schedule Creation and Publication
    • increase scheduling for PRIME/PEAK
    • Daily Schedule Adjustment as Needed/ Requested up to full business day prior
    • Capacity Planning and Management for Scheduling

Scheduling Management

(Stand-alone Service)

$ 125
Per Week

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Call Out & PTO Management

(7 days per week support) 

Maintain operational continuity and staff coverage while staying compliant.

    • Monitoring of Call Outs and PTO
    • Schedule Updates and Replacements for Call Outs up to 30 Mins before each shift
    • Notification to Management of Schedule issues due to Callouts / PTO’s
    • Attendance Policy Development and Management
    • State and Federal Compliance Review
    • Violation and Policy Notifications
    • Policy Tracking and Reporting

Callout & PTO Management

(Stand-alone Service)

$ 150
Per Week

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Extra Route Offer (ERO) Management

(7 days per week support – 24 hours per day)

Monitor and accept extra route offers and maximize your earnings.

  • 24/7 ERO Monitoring and acceptance
  • Rostering of additional drivers
  • Informing team of additional route for next day planning

Extra Route Offer (ERO) Mgmt

(Stand-alone Service)

$ 100
Per Week

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Bonus Program Creation & Management

Reward high performers to keep your employees motivated. Bonus Program Development and Management.

    • Recommend Criteria for Bonus Program including but not limited to:
    • Scorecard
    • Delivery Efficiency (packages / stops per hour)
    • Attendance
    • Defect/violations
    • Tenure
    • Create and Manage Complex Bonus Calculations for Payroll

 

Bonus Program Creation & Mgmt

(Stand-alone Service)

$ 100
Per Week

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Combine Scheduling Mgmt, Call Out & PTO Mgmt, ERO Mgmt, & Bonus Program Creation & Mgmt in our HR MANAGEMENT Package. Click here for more details.

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Automate Administrative Tasks & Get Back Time with Your Family

Owner Admin Management

(7 days per week support)

Spend less time on administrative tasks and more time on what matters.

    • Monitoring Amazon and Ignite Live Communications
    • Chime monitoring – Owner
    • Owner email management
    • Informing about the following but not limited to:
      • Amazon updates
      • Company updates
    • TRC email monitoring
    • Daily/Weekly checking of summary reports
      • Operations report
      • Scorecard
      • Capacity reliability score
      • Recruitment report

 

Owner Admin Management

(Stand-alone Service)

$ 250
Per Week

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Work Summary Tool Management

(7 days per week support)

Ensure accurate payment and dispute resolution through daily monitoring.

    • Daily Monitoring of WST to ensure proper payment for: Routes completed, Training days, EROs, TCO routes, approved UPD
    • Requesting changes within the dispute window
    • Monitoring updates on disputes
    • Dispute Escalation for further tracking

Work Summary Tool (WST) Mgmt

(Stand-alone Service)

$ 100
Per Week

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Invoice Reconciliation

Streamline invoice processing to ensure accuracy and compliance.

    • Weekly/Monthly/overall review of all invoices
    • Validate Invoice numbers by cross checking the following: WST, CORTEX, Scorecard, AFS, Fleet Portal, FIF
    • Submission and Management of Disputes
    • Notification and Management for Disputes or invoice compliances
    • Peak and Prime Incentives and other Payments Review and Reconciliation

Invoice Reconciliation

(Stand-alone Service)

$ 150
Per Week

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Coaching Plan Development & Management

Coaching Plan Development & Management (7 days per week support)

Enhance your team’s performance with targeted coaching and management.

    • Development and Management of Coaching Plan
    • Weekly Monitoring if DA performances
    • Creation of Schedule for Coaching
    • Virtual DA Coaching
    • Coaching Email Comms & Management

Coaching Plan Dev & Mgmt

(Stand-alone Service)

$ 150
Per Week

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Compliance Management

Ensure all your operations adhere to all regulatory and compliance requirements.

    • Monitoring and Management of all Compliance related requirements including but not limited to:
    • Yearly AMZ Audit, All state required training (sexual harassment training, work violence etc..), etc.
    • OSHA Log Reporting/Management and GENSUITE entries
    • CAP response and resolution management
    • DOT and UCR Annual Filling
    • State and Federal Required Business License and other fillings
    • CAP and other TRC Request and Review Management and Submission
    • Ongoing Handbook and Onboarding Doc Validation
    • Monitoring and Management of all Compliance related requirements including but not limited to:
    • Yearly AMZ Audit, All state required training (sexual harassment training, work violence etc..), etc.
    • OSHA Log Reporting/Management and GENSUITE entries
    • CAP response and resolution management
    • DOT and UCR Annual Filling
    • State and Federal Required Business License and other fillings
    • CAP and other TRC Request and Review Management and Submission
    • Ongoing Handbook and Onboarding Doc Validation

Compliance Management

(Stand-alone Service)

$ 100
Per Week

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Combine Owner Admin Mgmt, Invoice Reconciliation, WST Mgmt, Compliance Mgmt, & Coaching Plan Dev/Mgmt in our OWNER ADMIN MGMT PLUS Package. Click here for more details.

Click Here for Package Info
Checkout Package Pricing

Streamline your delivery operations, delight clients, and maximize your bottom line.  We provide end-to-end support for Amazon DSPs and last mile logistics providers to keep their businesses cost-effective and agile.

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