Work Summary Tool (WST) Mgmt

Daily Monitoring of WST to ensure proper payment for: Routes completed, Training days, EROs, TCO routes, approved UPD Requesting changes within the dispute window Monitoring updates on disputes Dispute Escalation for further tracking

Owner Admin Management

Monitoring Amazon & Ignite Live Communications Chime monitoring – Owner Owner email management Informing about the following but not limited to: Amazon updates Company updates TRC email monitoring Daily/Weekly checking of summary reports